Privacy Policy
What we collect on this website, why, and how to use your privacy rights. Short version: we use your details to answer you, we use Google Analytics to improve the site, and we never sell your information.
Last updated: October 29, 2026
Who We Are
Endpoint Detectives is a trade name (doing business as, or DBA) of CySecRM LLC. Endpoint Detectives provides Managed Detection and Response (MDR) and related cybersecurity services. This policy covers endpointdetectives.com. Our office is at 720 NE 63rd St, Oklahoma City, OK 73105.
What We Collect and Why
| Category | What it includes | Why we use it |
|---|---|---|
| Contact form | Name, company, work email, phone, number of workstations, your message, and the page you sent it from | To answer you, prepare a quote, and provide our services |
| Template downloads | Work email and the template you requested | To deliver the template and follow up about our services |
| Website analytics | Pages viewed, how you reached the site, device and browser type, approximate location, and actions such as form submissions, collected by Google Analytics with cookies | To understand how the site is used and improve it |
| Technical and security data | Internet Protocol (IP) address, approximate country, browser details, and pages requested | To run, secure, and protect the site, including limiting access to visitors in the United States |
We do not ask for sensitive personal information on this website, such as government ID numbers, financial account details, health data, or precise location.
Selling and Sharing
We do not sell personal information, and we do not run advertising on this website. We use Google Analytics, which means Google receives browsing data from your visit. Some state privacy laws may call this sharing, so we give you a simple way to turn it off below.
We also use service providers that help us run the business, such as our website host and email provider. They may use your information only to provide services to us. We may disclose information if the law requires it or to protect our rights and the security of our clients.
We do not knowingly collect personal information from anyone under 16.
Your Privacy Choices
You can opt out of the sale or sharing of your personal information at any time. Opting out turns off Google Analytics on your browser. Your choice is saved in a cookie on that browser for 12 months, so you may need to set it again on another device or if you clear your cookies.
If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt out automatically.
Your Privacy Rights
Depending on where you live, including California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states with privacy laws, you may have the right to:
- Know and access the personal information we have about you, and get a copy
- Delete personal information we collected from you
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information and of targeted advertising
- Limit the use of sensitive personal information. We do not use sensitive personal information for any purpose that requires this right, but you may still ask
- Appeal if we decline your request
We will not discriminate against you for using any of these rights. You will not be denied services, charged a different price, or given a different level of service.
How to Make a Request
Send a request through our contact form and start your message with "Privacy request," or call us toll free at (866) 804-0645. Tell us which right you want to use. We will confirm your identity by matching the details you give us with what we already have, and we will respond within the time the law requires, usually 45 days. You may use an authorized agent, and we may ask for proof that you gave them permission.
If we decline your request, you can appeal by sending a new message that starts with "Privacy appeal." We will answer your appeal in writing.
How Long We Keep Information
We keep contact form and template download information for as long as we need it to talk with you and provide services, and up to 3 years after our last contact if you do not become a client. Client records are kept as long as our contracts and the law require. Google Analytics data is kept for no more than 14 months. Technical logs are kept for short periods set by our hosting and security providers.
Cookies
| Cookie | Set by | Purpose |
|---|---|---|
| _ga and _ga_ followed by an ID | Google Analytics | Tells visits apart to measure site use. Lasts up to 2 years. Not set if you opt out. |
| ed_privacy | Endpoint Detectives | Remembers your privacy choice. Lasts 12 months. |
Security
We protect information with reasonable administrative, technical, and physical safeguards. No method of sending or storing data is perfectly secure.
Changes to This Policy
We will update this page when our practices change and revise the date at the top.
Contact Us
Questions about this policy? Use our contact form or call (866) 804-0645.